Our Mission & Vision at Mackie Road Medical Clinic in Bentleigh East
Our Vision
Providing excellent health care in a professional, caring, friendly and family oriented environment to the Bentleigh East community.
Our Purpose
We work together, as a capable and caring team, to ensure our patients are provided with coordinated, continuing high quality health care services, delivered in a welcoming, friendly, supportive and inclusive environment.
Our Core Values – What matters to us and our patients
Patient Centered Care – Our focus is on creating long term relationships and patient loyalty by providing high quality, affable, accessible, affordable, comprehensive, and continuing healthcare.
Committed to quality and excellence in all areas of service – we continually strive to improve the quality and effectiveness of our services and the care we provide by committing to a culture of continuous quality improvement and professional development.
Strength in a diverse team – working harmoniously & supportively together as a team, respecting and recognizing the strength in our diversity and the different contribution each team member brings to the organization.
Integrity and accountability –we are fair, transparent, honest and respectful in all our dealings and take responsibility for our actions and performance.
A sense of contribution and service is a major motivating factor in our organization.
Balance – we encourage work life balance and evaluate any initiative by the balance of its impact on our patient’s needs, our professional needs and the organization’s needs
Our Work – Enjoyable, fun
